Overview
Fire Plan Studio provides planning, markup, reporting, and collaboration tools for fire alarm drawings and related project records.
This Privacy Policy explains what information we collect, how we use it, and the choices you have when using the service.
Information we collect
- Account details such as name, email address, password reset and sign-in metadata, and workspace membership information.
- Project content you choose to upload or create, including floor plans, PDFs, drawings, reports, exports, notes, device records, drafts, and activity history.
- Operational data such as browser type, device information, IP address, log events, and product usage needed to secure and improve the service.
- Billing and subscription details needed to manage plan access, promotional periods, seat counts, and account support.
How we use information
- To create and manage your account, authenticate sessions, and keep your workspace available across devices.
- To store, sync, and display your projects, drafts, reports, exports, and workspace collaboration history.
- To send account emails such as confirmation messages, invites, access updates, security notices, and support replies.
- To monitor reliability, investigate abuse, enforce plan limits, and improve product performance and usability.
How information is shared
We do not sell your personal information. We share information only as needed to operate the service, such as with infrastructure, authentication, storage, analytics, and transactional email providers.
Workspace content may be visible to members you invite or approve inside a shared workspace, based on the permissions and roles assigned to them.
Data retention
We retain account and workspace information for as long as needed to provide the service, maintain security records, comply with legal obligations, and support legitimate business operations.
If you delete your account or request removal, some records may be retained for backup, fraud prevention, legal compliance, or billing-related audit purposes for a limited time.
Security
We use reasonable technical and organizational measures to help protect account information, project content, and workspace access. No online system can guarantee absolute security, so you should also protect your credentials and manage team permissions carefully.
Your choices
- You can review and update account information from your workspace settings.
- You can control who is invited into a shared workspace and what access each member receives.
- You can contact us to request account support, data questions, or lawful privacy-related requests.